Customer Success Presales Role - Media & Entertainment Domain - Global Tech Services

Responsibilities

• Understanding business requirements and translating them into solutions to build proposals
• Responsible for end-to-end process: From designing response structure till submission & building deck for proposal defense while ensuring customer's ask is addressed at every step of the deliverables
• Anchor responses to RFXs by working closely with Sales, DU and PU for preparation and submission
• Being a Solution Architect to stitch solutions together primarily App Maintenance, Infra deals working with all the stakeholders and get the estimations ground up and commercials built.
• Continuous research on market trends, solution positioning and developing Go-To-Market strategies
• Consultative mindset, helping sales organization to engage, sell, manage and service customers
• Build storyline for potential pitch to customers
• Building PoV for clients and prospects
• Develop web marketing collaterals, contribute to DU brand building initiatives
• Collaborate with stakeholders for bids, client visits and presentations
• Completely own end to end client visit planning and execution (existing and new logos)
• Mentor junior team members

Required Skills & Competencies

• Understanding of Media and Entertainment domain will be an added value, various commercial and delivery models
• Having a delivery background is an added advantage