SAP SD Consultant For Application Support And Maintenance

Roles & Responsibilities:

As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPIs and to the customer satisfaction with Quality resolutions.

• Required skills:
• 1. Domain expertise in Sales and Distribution
• 2. Should have thorough knowledge on Sales Order Management.
• 3. Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.
• 4. Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge
• 5. Very Good experience in Job setups, process and Job error analysis
• 6. Strong experience in Delivery , Shipments, Picking , packing , WM interface topics,
• 7. Pricing: Configuration, error analysis.
• 8. Credit Management, Availability check, Revenue recognition, Credit/Debit Memo
• 9. Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing
• 10. Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow
• 11. Abap Debugging skills, SO10 text maintenance is preferred
• 12. Very good knowledge in LSMW.
• 13. Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage

Desired Skills: SAP certification in Sales and Distribution, S/4 Hana, ITIL certification

General

• Excellent problem-solving, consulting and decision-making skills.
• Handling incident, problem tickets, service and change request in SAP SD.
• Mentoring, guiding, supporting and directing associates.
• Good communication and interpersonal skills.
• Should be able to work independently with minimal supervision

Qualifications

Educational qualification:

B.Sc/BE/BTECH/MBA

Experience :

4-6 years in SAP SD consulting