Senior Business Analyst

Job description / Role

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

5-7 years of solid, relevant experience as a business analyst.

Industry knowledge

Strong familiarity with the financial services industry.

Technical exposure

Hands-on experience working with CRM and Martech platforms.

Soft skills

• Proactive, collaborative, and approachable.
• Strong stakeholder management and communication skills.
• Ability to work effectively in fast-paced, client-facing environments.

Location & availability

Available to work onsite in the UAE for the full 4-month duration.

Available to start by the last week of February.