Front Office Assistant

Treat Hotels & Resorts is dedicated to redefining hospitality by creating transformative getaways that inspire and rejuvenate. With destinations in picturesque locations such as Silvassa, Gholvad, Nashik, Thane, and Kumbhalgarh, we blend elegant design with warm service and immersive local experiences. Trusted by numerous luxury wedding planners, corporates, and event organizers, our goal is to craft memorable stays that leave guests refreshed and connected. Backed by the legacy of The Mundra Group, Treat Hotels is committed to delivering exceptional experiences for travelers and partners alike.

This is a full-time, on-site role for a Front Office Assistant at our Kumbhalgarh location. The Front Office Assistant will manage the day-to-day operations at the reception desk, including welcoming guests, handling check-ins and check-outs, scheduling appointments, and managing guest inquiries. Additional responsibilities include maintaining appointment records, providing high-standard customer support, and ensuring smooth communication between front desk operations and other departments.

• Strong Interpersonal and Communication Skills to effectively interact with guests and team members
• Proficiency in Phone Etiquette and Appointment Scheduling
• Experience in Administrative Assistance and Clerical Skills

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  Ability to multitask, stay organized, and demonstrate problem-solving skills
• High attention to detail and professional presentation
• Prior experience in hospitality or front office roles is an advantage
• Basic computer skills, including familiarity with front office software systems
• High school diploma or equivalent; additional certifications in hospitality management are a plus