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Job Description
Role & responsibilities
- Onboarding & Induction: Design and run orientation programs for new hires so they understand brand values, culture, and safety rules.
- Training Needs Analysis (TNA): Partner with Department Heads (Front Office, F&B, Housekeeping, Culinary, etc.) to identify skill gaps and performance issues.
- Service & Brand Standards: Drive luxury or brand-specific service culture through regular workshops, coaching, and mystery guest audit preparation. [1]
- Statutory & Compliance Training: Coordinate mandatory programs including POSH (Prevention of Sexual Harassment), Fire & Life Safety (FLS), Food Safety & Hygiene, and First Aid. [1]
- Leadership Development: Build supervisory and management capabilities for high-potential employees and run "Train-the-Trainer" sessions. [1]
- Pre-Opening Support (if applicable): Create pre-opening training roadmaps, mock drills, and trial operations for new hotel launches. [1]
- Administration & Budgeting: Manage the annual training budget, maintain Learning Management Systems (LMS), and track training.
Skills
Soft SkillsTraining And DevelopmentLeadershipTrainingBehavioural TrainingSoft Skills TrainingCorporate TrainingSoftOnboardingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Roseate Hotels and Resorts is a collection of uber-luxury hotels consisting of 6 niche hotels across India and the UK with more under development. The name ‘Roseate’ comes from a bird with pink-hued plumage. Avant-garde, imaginative, and contemporary in design each Roseate hotel has a story to tell. The key focus is laid on the service, aesthetics, and detailing of hotels that pave the way to stylized accommodation with high business efficiencies at city hotels and exquisite leisure options at resort locations.
It is the epitome of luxury and hospitality that offers an indefectible escape from tedious city life. One of the top hotels in Delhi, The Roseate is only a few minutes drives from the Indira Gandhi International Airport, New Delhi, shopping malls, embassies, and the corporate hubs of Delhi and Gurugram.
Inspired by the five elements of Hindu philosophy – air, water, fire, earth, and sky, internationally acclaimed architect Khun Lek Bunnag conceived the design of this luxury resort in Delhi. A calming sense of wellness and tranquillity transcends the very moment you enter. Nestled amidst landscaped gardens with lush trees, songbirds, and majestic colonnades that are a mnemonic of the royal lineage of Delhi and serene waterways that journey along the length of the resort, this is a perfect getaway from busy urban life.
The exclusive design elements at the resort include intricate bronze meshwork in the guest areas, doors that rise as high as 20 feet, high dome ceilings, and aristocratic Isfahan pillars fused with a five-century-old Moghul architecture. A staycation at The Roseate New Delhi is best described as a retreat or as a relaxing getaway at this luxury accommodation in New Delhi. To perpetuate this feeling of unparalleled calm and tranquillity 650,000 brass ficus leaves adorn the towering walls of the entrance courtyard, not only as a design element but to act as insulators to the myriad sounds of the city.
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