Sales Executive

Job description / Role

Responsibilities

We are currently seeking a passionate and dynamic sales executive to focus on our residences business, specifically managing long-stay guests and long-term accommodation enquiries. The successful candidate will be responsible for driving occupancy and revenue for Beach Rotana Residences by building relationships with clients in this segment.

As a sales executive, you will implement sales activities and maximize business opportunities within your designated market segment under the guidance and supervision of the director of sales. The role involves generating and maintaining business through proactive sales efforts, including face-to-face meetings, client presentations, telephone calls, and networking activities.

• Handle all long-term accommodation enquiries for Beach Rotana Residences, from initial enquiry through contract completion and move-in coordination.
• Develop and maintain strong relationships with corporate clients, government organizations, relocation agencies, and individual guests seeking extended-stay accommodation.
• Promote and sell long-stay and residential accommodation solutions to achieve occupancy and revenue targets.
• Maintain a strong market presence through direct sales activities and client visits.
• Ensure comprehensive coverage of assigned accounts and market segments, building relationships at all levels of client organizations.
• Implement and execute sales action plans to achieve and exceed established targets.
• Negotiate rates, contracts, and long-term accommodation agreements in line with the property’s sales strategy.
• Identify and maximize upselling opportunities whenever possible.
• Maintain comprehensive knowledge of Beach Rotana Residences’ facilities, apartment types, services, amenities, and unique selling points.
• Prepare proposals, corporate offers, lease agreements, and other business correspondence as required.
• Monitor market trends, competitor activity, and customer needs, providing regular feedback and recommendations to management.
• Ensure exceptional customer service throughout the guest journey, fostering long-term relationships and repeat business.

Requirements

Education, qualifications, and experience

You should preferably hold a degree in sales or marketing and have a minimum of two years of postgraduate work experience in a similar position. Good computer skills and an excellent command of English are required.

Knowledge and competencies

The ideal candidate will be a vibrant and innovative individual. You will be able to work independently and consistently promote the brand image and market status, as well as maintain accurate documentation and account records for all assigned clients. You should also demonstrate the following competencies:

• Understanding hotel operations
• Effective communication
• Planning for business
• Supervising people
• Understanding differences
• Supervising operations
• Teamwork
• Adaptability
• Customer focus
• Drive for results