Sales Manager

Job description / Role

We are currently seeking passionate and dynamic sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a sales manager, you are responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and includes the following key responsibilities:

• Ensure comprehensive coverage of your portfolio at all account levels, including managerial and departmental executives, to provide comprehensive client service, achieve targets, and maximize productivity.
• Implement and execute all sales objectives and action plans to reach and exceed targets.
• Establish parameters, provide quotes, and negotiate prices with customers for transient and group business in connection with the properties.
• Promote and generate sales leads for Rotana within your respective areas.
• Provide feedback on changing market conditions, including competition trends, based on direct sales solicitation, telephone calls, and direct mail in your market areas.
• Establish and maintain files for major accounts, and assist superiors in maintaining the account management system.
• Ensure that selling strategies are followed during negotiations and maximize upselling opportunities whenever possible.

Requirements

Education, qualifications, and experience

You should hold a degree in sales and have a minimum of two years of postgraduate work experience, ideally within the hotel industry.

You must be computer literate, have excellent presentation skills, and demonstrate highly developed written and oral communication skills. Proficiency in English is essential; additional language skills are an asset.

Knowledge and competencies

The ideal candidate will have a guest- and service-oriented attitude, a proactive approach, and a strong drive for results.

In your daily work, you demonstrate flexibility, integrity, and professionalism with both colleagues and clients. You have a track record of exceeding targets and the ability to identify, implement, and execute sales strategies and account plans. You also demonstrate the following competencies:

• Understanding hotel operations
• Effective communication
• Planning for business
• Supervising people
• Understanding differences
• Supervising operations
• Teamwork
• Adaptability
• Customer focus
• Drive for results