Operations Team Lead

Department Icon BFSI (Operations & Lending)
Posted: 4 months ago
0-1 years
Mumbai, Maharashtra
BFSI (Operations & Lending)
work from office
Full Time

Posted: 4 months ago
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Job Description

Teleperformance is hiring || Operations Team Lead

  • Location: Ghansoli, Mumbai
  • Process: International Banking Process

What were looking for:

  • Experience as an Operations Team Lead in BPO/Customer Service
  • Strong people management and coaching skills
  • Excellent communication and stakeholder management
  • Proven ability to drive KPIs, productivity, quality, and customer satisfaction
  • Experience in the International Banking Process will be an added advantage

Why Join Teleperformance

  • Work with a global leader in customer experience management
  • Excellent career growth opportunities
  • Dynamic and collaborative work environment
  • Competitive compensation and employee benefits

Skills

Banking ProcessInternational Banking

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