Group Manager - HR Operations & Digitalization

We are seeking a visionary, execution-driven leader to drive the convergence of HR Technology and HR Operational Governance. In this role, you will own the end-to-end employee lifecycle infrastructure—leading our digital-first agenda for the entire workforce. If you excel at embedding AI into HR workflows, running large-scale shared services, and managing multi-location operations, this role offers an expansive enterprise canvas.

HR Digital Projects & AI Transformation:

• AI & HR Tech Roadmap Execution: Conceptualise and deploy the digital HR roadmap, integrating modern AI solutions into people processes.
• Core HRIS Evolution: Lead the architecture, continuous enhancement, and global adoption of enterprise HR tech platforms.
• Process Automation & Scalability: Systematically identify manual friction points across the employee lifecycle and implement robotic process automation and automated workflows to boost workforce productivity.

Global HR Operations & Shared Services:

• Workforce Management Systems: Direct end-to-end timekeeping, attendance tracking, shift allocation, and leave governance across corporate offices, commercial hubs, and manufacturing facilities.
• Global Claims & Expense Governance: Streamline, digitize, and enforce policy governance over international travel and employee expense claims across global markets (including Europe and South-East Asia).
• Service Desk Excellence & Employee Sentiment: Run centralized HR helpdesk operations, establishing strict resolution SLAs and scaling continuous employee listening/feedback channels to ensure high employee satisfaction.
• Manpower Cost Governance & Fiscal Control: Monitor and control gross and net manpower costs against operating revenue targets, while maintaining tight operational budget discipline across HR shared services.
• HR Governance, Audit & Compliance: Maintain operational readiness for statutory audits, ensure strict data privacy/security standards, and enforce cross-geography policy compliance.