Senior Associate

Key Responsibilities:

• 1. BlackLine Configuration: Configure and maintain the BlackLine platform to align with our specific financial processes and business requirements.
• 2. User Support: Provide training and support to end-users, troubleshoot issues, and ensure a smooth user experience within the BlackLine platform.
• 3. Process Optimization: Collaborate with finance and accounting teams to identify opportunities for process improvement and automation using BlackLine.
• 4. Reconciliation Management: Oversee reconciliation processes and ensure accuracy and completeness in line with accounting standards.
• 5. Journal Entry Management: Assist in the management and review of journal entries within BlackLine, ensuring compliance and accuracy.
• 6. Task Management: Create, assign, and monitor tasks within BlackLine to streamline financial workflows.
• 7. Data Integrity: Maintain data integrity and data quality within the BlackLine platform, including data imports and exports.
• 8. System Upgrades and Enhancements: Stay up to date with BlackLine software updates and collaborate with IT for system upgrades and enhancements.
• 9. Reporting and Analytics: Generate reports and provide insights to support financial decision-making.
• 10. Compliance: Ensure that BlackLine usage adheres to regulatory and compliance requirements.

• Develop collaborative relationships with partnering teams and stakeholders to identify system improvement opportunities.
• Optimize use of BlackLine system through the following activities:

• Business process evaluation
• Procedure development
• System process flow and requirements
• QA planning and testing
• Creation and oversight of documentation related to standard operating procedures.
• User training development and deployment
• Production support for problems and enhancements resulting from quarterly product releases.
• Ensures adequate communication and proper integration across entirety of FAO practice and our technology partners.
• Provide technical support to end-users to resolve issues with BlackLine use, including escalation through proper channels within RSM and with BlackLine support.
• Perform other duties/projects as required.

Required Qualification -

• Bachelor’s degree in accounting, Finance, MIS or IT
• Nonprofit industry experience and expertise
• 5+ years Accounting or Finance Experience
• Background in financial close process optimization/continuous improvement
• BlackLine Experience as a User & Admin (Local, Business or System)
• Experience leading implementations of Sage Intacct
• Expertise in process analysis and redesign of business processes
• Excellent communication and presentation skills
• Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects
• Ability to prioritize and stay organized/focused in a dynamic, multi-tasking environment with competing demands.

Preferred Qualifications:

• BlackLine Implementation Certified Consultant
• Experience with BILL, Tallie, Sage Intacct
• Experience in a public accounting firm, consulting firm or other professional services environment
• Experience in an outsourced accounting role
• CA, CPA, MBA Finance

Knowledge, Skills and Abilities:

• Highly customer focused with ability to provide consistently excellent customer service and professionalism.
• Excellent written and verbal communication skills.
• Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment.
• Must be dependable and able to work both individually and in a team environment.
• Must possess strong sense of ownership of client relationships.
• Positively represent the company to clients and always provide empathetic and friendly customer service.
• Possesses excellent time management and organizational skills to manage case load of old and new cases in individual case queue.
• Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments.
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems.
• Strong computer skills and proficient use of Excel, Word, PowerPoint