RSM - Technology Performance Manager - Digital Transformation

About the job:

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

• Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.
• You'll find an environment that inspires and empowers you to thrive both personally and professionally.
• There's no one like you and that's why there's nowhere like RSM.

Responsibilities:

• Knowledge of ERP, CRM, CPM and other enterprise platforms
• Previous professional consulting firm experience, advising on digital adoption automation and efficiencies
• Previous experience with implementing technologies and migrating clients to SaaS/cloud environments.
• Knowledge of enterprise architecture concepts across all domains
• Basic understanding of IT application lifecycle, general IT controls and methods
• Experience in developing Target Operating Models for clients
• Excellent planning, organizational, and time management skills
• Ability and willingness to travel up to 50% throughout North America
• Experience creating detailed reports and giving presentations
• Ability to anticipate and address client concerns and issues
• Demonstrated work ethic and ability to work effectively with people at all levels
• Ability to break complex issues into project steps and problem solve
• Experience with various software solutions including Microsoft Project, Visio, PowerPoint and Word
• Strong data manipulation skills utilizing Excel
• Database knowledge (Microsoft SQL, and/or Access)
• Previous experience with operational process reviews and basic internal control requirements

Required Qualifications:

• 8 - 10 years' experience in process intelligence, digital transformation and/or software management, preferably working in a platform agnostic environment
• Strong communication skills
• Highly self-motivated
• Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
• Bachelor's degree in Management Information Systems (MIS) or Business Information Systems (BIS)

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.
• Learn more about our total reward

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

• Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
• RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
• If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email