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Job Description
Roles and Responsibilities
- Manage field service operations, ensuring timely and efficient delivery of after-sales services to customers.
- Handle customer complaints and queries, resolving issues promptly and professionally.
- Oversee the entire process from receiving service requests to completing repairs, including scheduling, inventory management, and quality control.
- Analyze data to identify trends and areas for improvement in after-sales service operations.
Desired Candidate Profile
- 4-9 years of experience in After Sales Service or related field.
- Should be good in MS Excel and other related.
- Strong understanding of Service Operations, Service Partner Handling, and After Sales Service principles.
- Excellent communication skills with ability to handle complex customer interactions effectively.
- Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
Interested candidates can share the resume to gouselya_a@runservice.com or 6380608615
Skills
Field ServiceSales ServiceService ManagementService OperationsManagementAfter Sales ServiceHandlingAftersalesAfter Sales ServiceOperationsService OperationsField ServiceInventoryDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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