Team Leader, Property Tax Commercial

The Team Lead works with Team members, Consultants, Mangers, Directors and Principals in India and US to manage tax bill verification, payment administration, refund processing, tracking and logging assessment notices and preparation of Property Tax Returns. As well as reconciliation/ quality control methods and review work of self and of peers. Format, perform a thorough review and reconcile the data with source data from the client. They will provide regular and timely feedback to the individuals on all the clients’ deliverable to every team members.

Duties and responsibilities, as they align to Ryan’s Key Results

People

• Create a positive team experience.
• Maintain process documentation and ensure the team follows the same.
• Responsible for people and performance management.
• Conduct individual monthly feedback sessions and provide inputs during performance appraisals.
• Coaching and mentoring team members while defining their career paths.

• Proactive work status update to US / India liaison.
• Downloading & extracting invoices from client networks.

• Responsible for delivering SLA’s & KPI’s.
• Plan work allocation and manage projects on a day to day basis.
• Identify and conducts training on new tasks.
• Create reports and process metrics and prepare necessary project management tools.
• Identifying and entering Tax paid details form the invoices into a database.
• Reconcile the values from different data sources.
• Prepare reports as per the requirements from consultants.
• Analyze data from invoices and submit a summary report.
• Performs quality assurance as required.

• Masters or Bachelors Degree in Finance/ Commerce/ Accounting/ Business
• 6+ years of experience in US Taxation
• Expertise in Project Management & Quality Management
• Setting up performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance
• Proactive communication and good organizing skills
• Innovative and critical thinking in driving process improvements and operational cost reduction
• Expertise in preparing and reporting out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards.

• Computer literate with working knowledge of Microsoft Office
• At least 2 years of Team handling experience
• Good understanding of Taxation concepts and excellent analytical & problem-solving abilities
• Excellent written and verbal communication skills
• Ability to perform quality assurance review, prepare procedural documents and metrics as required
• High attention to detail and ability to meet strict deadline
• Expertise in MS Excel and MS Word and working knowledge of MS access.

None

Work Environment

• 50+ hour standard workweek requirement.
• Standard indoor working environment.
• Long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm.