Trainee Engineer & Support In Mumbai, Thane, Navi Mumbai

Key Responsibilities

• Provide technical support to enterprise-level applications
• Monitor critical applications to ensure smooth performance
• Proactively oversee the maintenance of applications
• Document incidents, problems, and their solutions, including the troubleshooting process
• Coordinate with clients and internal teams to resolve issues effectively
• Timely escalate issues to senior members when necessary
• Be available 24/7 on rotational shifts due to the critical nature of the applications
• Be open to reporting to the client’s location in Mumbai

• Decent verbal and written English skills
• Critical thinking
• Ability to prioritize multiple open issues
• Qualification: Bachelor’s degree in information technology (preferred)

About Company: SK is a full-service system integrator with expertise in software services and IT infrastructure. In the 37+ years of delivering value, SKs 230+ strong team has been transforming businesses digitally. Our software services cover Salesforce consulting, development, and maintenance. Database services include auditing, hardening, performance tuning, and management. Our other offerings include application support & testing services. Under Infrastructure services, network design and security remain our core strengths. We excel at providing services around virtualization, backup, storage & computing.