Account Executive - SMB

Why this role exists

As an Account Executive for the SMB segment at JustCall, you will generate and close revenue through both inbound and outbound sales. You'll convert high-intent demo requests and free-trial signups while building your own pipeline through cold calls, cold emails, and LinkedIn outreach. You'll uncover each prospect's communication and workflow challenges, then show how JustCall solves them.

This is a high-velocity, quota-carrying role where you take deals from first conversation to close. Success is measured by revenue delivered, not activity alone.

What you’ll actually do

• Convert inbound demo requests and free-trial signups into qualified opportunities, prioritizing high-intent leads with timely follow-up.

• Build your own pipeline through cold calling, cold emailing, and LinkedIn outreach so you're never reliant on inbound alone.

• Run discovery to understand each prospect's calling, SMS, and customer communication workflows, the business cost of their challenges, and their buying process, stakeholders, and timelines.

• Deliver tailored demos that connect JustCall's capabilities to the prospect's pain points and clearly show business value and ROI.

• Handle objections on pricing, competitors, integrations, and switching costs, then negotiate and close new business.

• Own an individual revenue quota and consistently hit or exceed monthly and quarterly targets.

• Keep CRM records, pipeline stages, and forecasts accurate while tracking lead-to-opportunity conversion, win rate, average deal size, and sales cycle.

What we’re looking for

• 4+ years of closing sales experience - including prospecting, ideally at a technology company, with a track record of top performance.

• Full-cycle ownership - you’ve run deals from first touch to signed contract, not just worked leads someone else qualified.

• Comfort with high-volume, high-velocity, multi-threaded selling - juggling several live deals at once, each at a different stage.

• Strong stakeholder management - you can navigate deals involving multiple business units and decision-makers.

• Sharp discovery and communication skills - you ask the right questions and translate customer needs into a compelling case for JustCall.

• Adaptability in a fast-changing environment - comfortable working cross-functionally as priorities shift.

• A genuine customer-first mindset - you treat objections and feedback as data, not obstacles.

Edges that help

• Experience selling into CCaaS, CPaaS, CRM, or sales-engagement categories.

• Familiarity with multichannel communication tools - calling, texting, WhatsApp, email - in a single platform.

• A track record closing high velocity SaaS deals with multiple stakeholders.

• Experience partnering with RevOps, Sales Ops, or IT during evaluation and close.

• Flexibility to work across multiple time zones (NAMER, EMEA, ANZ)

How we work

• Outcomes over output. We measure product impact by retention curves, revenue influence, and customer trust - not features shipped.

• High ownership from day one - you'll shape the product org, not inherit a finished one.

• Fast cycles, real ambiguity, and the expectation that you bring a sharp point of view and move quickly on it.

• Competitive pay tied to the product vision you set and the impact you drive.

The bigger picture

JustCall is SaaS Labs' flagship product - used by 6,000+ businesses across 70+ countries to run their customer conversations. We're backed by Peak XV and Base10 Partners, have crossed $40M ARR, and are building toward $100M with the team, the product, and the infrastructure to get there.

If this is the role you've been waiting to find - let's talk.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to making hiring or any employment decision regardless of race, colour, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.