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Job Description
Role & responsibilities
- Ensure breakdown calls are attended on time.
- Ensure service revenue targets are achieved.
- Send technical report to Ashok Leyland and take warranty approvals.
- Ensure warranty claims are settled on time.
- Ensure customer satisfaction.
- Improve turn around time for service.
- Manage the day-to-day activities of the workshop, including scheduling, work allocation, and quality control.
- Ensures adherence to manufacturer's guidelines and industry best practices.
- Monitors technician performance and provides feedback and training.
- Diagnoses complex technical issues and provides guidance to technicians
Preferred candidate profile
- Graduate enginners below 35 years of age
- Experience of TATA, ASHOK LEYLAND, BHARAT BENZ, EICHER is required.
- Must have computer knowledge
Perks and benefits
- Best salary as per industry standrads.
- PF
- Target based incentives
Skills
Customer SatisfactionAfter Market ServiceWarranty ManagementWarrantyAutomobile ServiceAutomobileServicingManagementCustomer SatisfactionTechnicianIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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