Customer Support Associate -Voice Process (Day Shift | Bangalore)
Operations Maintenance & Support
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Job Description
Job Title: Customer Support Associate Voice Process (Hindi & English)
Company: Top MNC
Location: Electronic City Phase II, Bengaluru, Karnataka
Job Type: Full Time | On-Role
Working Days: 5 days working
Weekly Off: 2 Rotational Week Offs
Work Mode: Work from Office (Bangalore)
We are hiring Customer Support Associates (Voice Process) .The role involves handling inbound customer calls and resolving customer queries efficiently while maintaining high service quality standards.
Key Responsibilities:
Handle inbound customer calls professionally
Resolve customer queries related to products/services
Provide accurate information and first-call resolution
Maintain proper call documentation and follow SOPs
Ensure customer satisfaction and service quality
Eligibility Criteria:
Education: Graduates / Undergraduates
Experience: Freshers to 2 years (0–24 months)
Languages Required:
Hindi & English (Mandatory)
Skills:
Good verbal communication skills
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Basic understanding of customer support roles
Customer-focused attitude
Work Details:
Shift: Fixed Day Shift
Working Days: 5 days working
Weekly Off: 2 Rotational Week Offs
Work Mode: Work from Office (Bangalore)
Process Type: Voice Support
If interested , you can share your updated resume to akhil.c@sahasyaglobal.com,whatsapp- 9573584606
Skills
EnglishCustomer ServiceHindiBPOInbound ProcessCustomer SupportBpo Customer ServiceBpo VoiceCustomer SupportCustomer SatisfactionVoice ProcessIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
06 Mar 26, 04:23 PM IST
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