Billing Manager

Role & responsibilities

• Accuracy in Inpatient Billing.
• Effectively monitoring of day-to-day activities
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
• Monitoring all estimations and actual billing expenses.
• Follow up of Emergency admission patient.
• Day to day outstanding amount follow up.
• 
  Monitors OP / IP billings performance shift wise.
• Bill Updating of all the procedures done to the patient on daily basis.
• Ensures charges for the hospital services based upon the tariff.
• Gives estimation to the self-paying patients and Corporate Patients.
• To ensure that all the services are charged before final bill is made.
• Takes written consent from the Patients attendants on payment terms.
• Discuss with the consultants, estimate, deposits and payments.
• Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants.
• Gives break-ups of the treatment bills for re-imbursement, insurance claims.
• Provides inputs to Finance and Accounts department regarding day-to-day transactions
• Implementing admission & billing policies as directed by the management
• Tracking timely submission of bills of TPA & Corporate
• Maintaining MOU tracker.
• Maintaining all tariffs in soft copy and hard copy authorized sign.

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• Co-ordination with internal departments.
• Maintaining Discharge TAT.
• Maintaining Estimation TAT.
• Giving on job training to staffs.
• Ensuring proper documentation for audit.
• Helping to concern person for timely TPA and Corporate renewals.
• Timely tariff revision.
• Daily MIS reports to the management.

Preferred candidate profile

• Qualification: Any Post Graduate
• Experience : 8- 12 Years