Sales Coordinator (Off-roll)

Job description

Roles and Responsibilities

• Manage sales orders from receipt to execution, ensuring timely processing and coordination with vendors.
  
• Coordinate dispatch planning, scheduling, and logistics to meet customer delivery requirements.
  
• Utilize ERP systems to track sales orders, manage inventory levels, and analyze performance metrics.
  
• Provide exceptional customer support through phone calls, emails, or chats to resolve queries and concerns.
  
• Ensure accurate payment follow-ups and maintain a high level of professionalism in all interactions with customers.
  

Desired Candidate Profile

• 2-6 years of experience in Sales Coordination or related field.
  
• Strong understanding of Order Management, Dispatch Planning, Customer Support, Payment Follow-up processes.
  
• Proficiency in using ERP systems for managing sales orders and tracking inventory levels.
  
• Excellent communication skills for effective interaction with customers via phone calls/emails/chats.