Sr. Manager / Manager - Sales

Experience: 7-12 Years

Qualification: Graduate / Post Graduate

Technical Skills: MS Excel, PowerPoint, Sales Reporting Tools, and Real Estate Sales Management Systems.

The Manager / Senior Manager Sales will be responsible for driving sales growth, achieving revenue and collection targets, leading high-performing sales teams, expanding channel partner networks, and ensuring superior customer experience. The incumbent will play a critical role in maximizing project profitability through strategic sales planning, business development, and operational excellence while contributing to the organization's long-term growth objectives.

Key Responsibilities

1. Manage the end-to-end sales process, including customer interactions, site visits, and sales documentation.
2. Lead and support the sales team by providing guidance, training, and operational assistance.
3. Develop and maintain strong relationships with customers, channel partners, and brokers to enhance business opportunities.
4. Deliver an exceptional customer experience by understanding customer requirements, providing property consultations, handling objections, resolving escalations, and ensuring high levels of customer satisfaction and referrals.
5. Monitor market trends, competitor activities, and customer requirements to provide valuable market insights.
6. Ensure accurate CRM updates, MIS reporting, and coordination with internal departments for seamless customer onboarding and handover.

Key Skills

• Team leadership and coordination
• Customer relationship management
• Communication and negotiation
• Market research and analysis
• CRM and sales reporting proficiency