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Job Description
- Job Purpose
To manage the end-to-end employee lifecycle, ensure 100% operational compliance, and handle HR back-office functions. This role is responsible for maintaining high data integrity, managing payroll, and supporting organizational branding through creative content and effective coordination across all branches.
- Key Responsibilities
Managing the end-to-end recruitment process, including sourcing, screening, interviewing, and final selection.
Onboarding & Offboarding
Ensuring professional and systematic joining and exit formalities for all employees.
Payroll Management
Full handling of monthly payroll processing, attendance tracking, and leave management.
Data & MS Office Management
Preparing and maintaining extensive HR data and reports using advanced MS Office (Excel, Word, PowerPoint).
HRMS Operations
Complete handling and regular updating of the HRMS software to ensure real-time data accuracy.
Employee Relations & Grievances
Addressing employee concerns, resolving conflicts, and managing the overall grievance redressal system.
Performance Management (PMS)
Implementing the appraisal system, setting KRAs/KPIs, and coordinating the annual/semi-annual review process.
Compliance & Policy
Handling all labor law-related compliance issues and drafting/updating HR policies and the employee handbook.
Branch Coordination
Acting as a central liaison for all branches to ensure smooth HR operations and policy implementation.
Training & Development
Identifying training needs and coordinating staff development programs.
Creative Support
Designing graphics and editing videos for internal branding and employee engagement activities.
- Key Performance Indicators (KPIs)
100% error-free and timely salary disbursement every month.
Process Efficiency
100% completion of onboarding/offboarding documentation within defined timelines.
Data Integrity
Zero discrepancies in HRMS records and employee physical files.
SLA For Grievances
Resolution of employee queries or conflicts within 48-72 hours.
Creative Timelines
Timely delivery of engagement content (videos/designs) as per the activity calendar.
- Competencies Framework
- Knowledge (Technical Understanding)
Up-to-date knowledge of Labor Laws, PF, ESI, Gratuity, Bonus Acts, and Taxation (TDS/PT).
PMS Frameworks
Understanding of Performance Management systems (KRA/KPI setting) and SMART goal models.
Recruitment Strategy
Mastery of advanced Boolean searches, headhunting techniques on LinkedIn, and job portal algorithms.
HRIS Technology
Comprehensive knowledge of Human Resource Information System (HRIS) architecture and data flow.
- Skills (Execution Capability)
Advanced proficiency in MS Excel (Pivot Tables, Dashboards, VLookup) for HR reporting.
Creative Design
Skilled in professional graphic design and video editing (Canva/Adobe) for employee engagement content.
Policy Formulation
Ability to draft clear, legally compliant, and employee-friendly HR policies.
- Behavior (Professional Attributes)
Handling employee conflicts without bias and acting as a fair mediator.
Integrity & Confidentiality
Maintaining strict privacy regarding sensitive employee data and management decisions.
Proactive Coordination
Maintaining constant communication with multiple branches to identify and resolve issues before they escalate.
- Working Conditions
Office-based.
Coordination
Regular interaction with all branches (on-site or remote).
Flexibility
Availability during month-end payroll or peak recruitment cycles.
Skills
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