SandMartin - Head - Human Resources

Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 2 months ago
12-18 years
Noida
Human Resource (HR)/ Talent Acquisition
work from office
Full Time

Posted: 2 months ago
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Job Description

Lead HR like you own it - because you will.

SandMartin runs finance & accounting for accounting firms and businesses across the US, UK, Ireland and ANZ - bookkeeping, tax, audit support, SMSF, pension administration and payroll. We're 500+ professionals across six cities, and we're mid-pivot: from a headcount-and-hours model to technology-led delivery, where AI agents handle the routine and our people own judgement, review and the client relationship. HR leads that shift, and this role owns it.

This is not a process-running, check-back-for-every-decision role. We want a strategic HR leader who takes the whole function - strategy, talent, culture, operations, technology - and runs it with the leadership team. Business-first. People-obsessed. Building the HR playbook for the AI era of F&A.

What you'll own:

  • The people strategy, end-to-end - full-function HR for 500+ across six cities, run with real autonomy, not routed back to us for every call.
  • Reskilling the workforce for AI-led delivery - as AI absorbs routine F&A work, build the map for who moves into judgement and review roles, and how we hire differently. It changes the very next requisition.
  • The retention maths - an EVP that holds talent we can't outbid against the Big-Four captives (EY GDS, Deloitte USI, KPMG GDC). Track leading indicators, not just attrition.
  • HR on modern tech and data - own the HRMS transition (HONO / PeopleStrong-class), people-analytics dashboards, and AI inside the HR function itself: screening, engagement, prediction.

Who we're looking for:

  • 12-18 years in HR, 7+ in a senior leadership role; you've run full-function HR for a 500+ KPO / BPO / GCC / shared-services firm - not one slice of it.
  • A strategic partner to a CEO or promoter; you speak margin, delivery and client SLA, not just policy.
  • Already putting AI to work in HR, with a clear view on what comes next.
  • A genuine people's person, trusted from the delivery floor to the boardroom.
  • Autonomy-ready: you bring us decisions, not questions.

Location: Noida (on-site). A build-and-own mandate, a seat at the leadership table with the promoter, and a rebuild-and-growth story you'll be known for.

How we'll decide: shortlisted leaders work through three real SandMartin scenarios - stabilising delivery-pool attrition, HR for AI-led delivery, and the first 90 days with a long-tenured incumbent - plus a short working note. We test judgement, not vocabulary.

Skills

HR Business PartnerTalent ManagementEmployee EngagementEmployee RelationsLeadership DevelopmentHR Jobs In IT/ITeSHR HeadHR GeneralistHrHuman Resources

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About Company

SandMartin is a leading F&A (Finance & Accounts) outsourcing services provider providing both Business Process (BPO) and Knowledge Process Outsourcing (KPO) services. We also provide IT-enabled Back Office Support services in the areas of Retirement Plan Accounting and Administration, Cafeteria Plan Administration including Health, Insurance and Royalty Claims Processing and Purchase Administration services to a wide range of firms delivering financial, accounting and taxation services in US, UK and Australia. Our BPO Services let you reclaim time and resources to focus on strategic initiatives that bring direct value to you and your shareholders. We are a customer centric organization providing a compelling value proposition to our clients through guaranteed cost reduction and improved quality assurance. SandMartin has over the years been able to cater to a number of clients from the US, UK, Europe, Australia, Singapore and Middle East. It has achieved this by looking after their interests in India and also assisting them in finding business partners in India. Throughout our tenure of over 27 years, we have demonstrated the kind of leadership which has earned us an outstanding reputation in the financial and business communities in India and abroad.

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