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Job Description
Job Title: Customer Success Executive
Location: Chennai (Work from Office)
Experience: 1 3 Years
Industry: SaaS / CRM / Software
Job Summary
SANeForce is looking for a Customer Success Executive
to manage client relationships and support customers using our SaaS-based CRM and Sales Force Automation products. The role involves assisting customers with product onboarding, resolving queries, and ensuring successful adoption of the platform.
Key Responsibilities
Location: Chennai (Work from Office)
Experience: 1 3 Years
Industry: SaaS / CRM / Software
Job Summary
SANeForce is looking for a Customer Success Executive
Key Responsibilities
- Provide customer support for SANeForce SaaS/CRM products.
- Assist clients with product onboarding, training and implementation.
- Handle customer queries via calls, emails and remote sessions.
- Coordinate with internal teams to resolve customer issues.
- Ensure high levels of customer satisfaction and product usage.
Looking to get Placed? Try our Placement Guarantee Plan
- Maintain records of customer interactions and support activities.
- 13 years of experience in Customer Support / Customer Success / Client Handling.
- Experience in SaaS, CRM, or software-based products preferred.
- Strong communication and problem-solving skills.
- Hindi-speaking candidates preferred.
Skills
Customer SupportCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
19 Jul 26, 04:40 PM IST
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