Senior Sales Coordinator

1. Sales Coordination & Support

• Coordinate with the sales team, distributors, dealers, and field executives for daily sales activities.
  
• Assist in preparing quotations, pricing sheets, product offers, tenders, and customer proposals.
  
• Ensure timely follow-up on inquiries, quotations, and order status.
  
• Maintain proper documentation for sales contracts, purchase orders, and approvals.
  

2. Order Processing & Execution

• Process customer orders, verify details, and coordinate with the production and dispatch departments.
  
• Track order manufacturing status, delivery timelines, and ensure on-time dispatch.
  
• Work closely with logistics for shipment planning and tracking.
  

3. Sales Reporting & Analysis

• Prepare daily, weekly, and monthly sales reports for management.
  
• Track sales performance against targets for sales executives and distributors.
  
• Analyse customer buying patterns, product demand, and market trends.
  

4. Customer Relationship Management

• Act as the first point of contact for customer queries related to pricing, product availability, and deliveries.
  
• Coordinate customer complaint resolutions with the service/QA team.
  
• Build and maintain strong long-term customer relations.
  

5. Inventory & Stock Coordination

• Monitor finished goods stock levels with the warehouse/production team.
  
• Ensure fast-moving and slow-moving stock reports are updated.
  
• Raise stock requirement alerts to management based on sales forecast.
  

6. Internal Coordination

• Align with production, quality, logistics, and accounts teams to ensure smooth sales operations.
  
• Coordinate for credit approvals, payments follow-ups, and outstanding reconciliation with finance.
  
• Support the Marketing team in product launches, dealer meetings, and promotional activities.
  

7. Sales Team Management & Support

• Guide field sales executives with data, leads, and follow-up requirements.
  
• Track attendance, route plans, productivity, and daily working reports.
  
• Help team members achieve individual and regional sales targets.
  

8. Compliance & Documentation

• Maintain compliance documentation such as GST invoices, delivery challans, warranty records, and customer onboarding forms.
  
• Ensure adherence to company policies, pricing guidelines, and approval processes.

Preferred candidate profile

1. Educational Qualification

• Graduate in Commerce.
  
• Engineering or Technical background (Electrical) preferred but not mandatory.
  
• MBA in Sales/Marketing is an added advantage.
  

2. Experience Requirements

• Minimum 27 years of experience in sales coordination, inside sales, or back-end sales support.
  
• Must have worked in electrical equipment, electrical components, hardware, manufacturing, or industrial products industry.
  
• Experience in coordinating with sales teams, distributors, and field executives.
  

3. Technical Skills

• Strong knowledge of MS Excel (VLOOKUP, Pivot, MIS reporting).
  
• Comfortable working on ERP/CRM systems.
  
• Basic understanding of electrical products like wires, cables, switchgear, panels, motors, or similar items.
  

4. Communication & Coordination Skills

• Excellent verbal and written communication.
  
• Strong coordination and follow-up skills.
  
• Ability to handle customer queries and internal department communication effectively.
  

5. Personality & Work Style

• Highly organized with good time-management skills.
  
• Ability to work under pressure and meet deadlines.
  
• Problem-solving attitude and proactive approach.
  

6. Additional Requirements

• Knowledge of order processing, dispatch tracking, and documentation.
  
• Ability to prepare sales reports, forecasts, and MIS.
  
• Team-supportive mindset and leadership qualities for guiding junior sales staff.

• Can Join Immediately

• Ready to travel if required