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Job Description
Job title: Customer support officer(Female)
Location : Muvattupuzha
Key Responsibilities
- Handle incoming calls, emails, and walk-in inquiries from students and parents
- Provide accurate information on courses, countries, and study abroad procedures
- Maintain student records and update CRM systems regularly
- Coordinate with internal departments for smooth processing of student applications
- Assist in follow-ups and ensure timely communication with students and institutions
- Deliver excellent customer service and ensure high levels of satisfaction
- Support marketing or promotional activities when required
Skills
Customer SupportStudent CounselingCareer CounsellingCareer DevelopmentCounsellingMarketingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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