Client Support Executive (Female)- Internship

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-3 years
Chennai, Tamil Nadu
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You will be working at West Tambaram with a work timing of 10 AM to 7 PM, Monday to Saturday. As a fresher, you will have a 6-month internship with a stipend of 5000/- per month.

    Your role will involve acting as the primary point of contact for clients post-sale, coordinating between sales and service teams, addressing client concerns, troubleshooting issues, and providing solutions. You will also follow up on customer feedback, assist in complaint resolution, ensure smooth onboarding for new clients, provide product/service-related assistance, and maintain a high level of customer satisfaction to build lasting relationships. Additionally, you will support retention efforts by proactively identifying client needs.

    This is a full-time job, and candidates aged between 21 and 25 years are eligible to apply. The work location is in person, and the expected start date is 12/08/2025.,

Skills

Customer SatisfactionProblem SolvingRelationship BuildingCoordinationCustomer ServiceClient Communication

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