Customer Support Specialist

At Satopradhan, we are looking forCustomer Support Specialistsfor providing exceptional service and support to customers.

Required Skills & Qualifications :

• A bachelors degree in any stream.


• Prior experience in customer service or a related field is advantageous.


• Excellent communicationand interpersonal skills.


• Strong problem-solving and analytical abilities.

Key Responsibilities:

• Provide professionalcustomer supportvia phone, email, and chat.


• Assist with order processing, returns, and product queries.


• Resolve customer issues and escalate when necessary.


• Maintain records ofcustomer supportinteractions and resolutions.


• Share feedback and help improve ourcustomer supportsystems.


• Stay updated with product knowledge to offer bettercustomer support.

Work timings:9 am to 6 pm

Company Benefits:

• Positive and peaceful work culture


• No partiality, leg pulling, bossy or rude behaviour


• Learning resources to enhance your skills


• Performance-based promotion


• Leaves (CL, ML, EL and Holidays)


• Overtime paid


• ESI


• Increments yearly

To apply, reach us at 86hidden_mobile5 or hidden_email