Customer Success Manager

Were a fast-scaling, AI-powered fintech on a mission to help Indias top 50Mn users save smarter on daily spends. After featuring on SHARK TANK season 5; we are looking to expand the team. SaveSage helps users save up to 15% by optimizing offers, payments, and loyalty rewards.

Our platform delivers personalized insights, AI-powered plans, and smart tools to turn spending into real savings.

Role: Customer Success Manager (In-Office | 6 Days a Week)

Be the trusted advisor who helps users unlock the full power of SaveSage - guiding them to better financial decisions and real-world savings.

Key Responsibilities:

• Manage Accounts: Build strong client relationships and understand their goals.
• Consult Smartly: Recommend cards, loyalty programs, and optimize transactions for savings.
• Educate Users: Walk clients through SaveSage features and the best subscription plans.
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  Track Progress: Monitor savings and tweak recommendations for better results.
• Upsell Intelligently: Suggest higher-tier plans when users can benefit more.
• Keep Records: Document profiles, savings, and advice given.
• Collect Feedback: Use client inputs to work on new features of the app

Qualifications:

• 0-1 year of experience (freshers only)
• Strong communication and consultation skills.
• Self-driven, eager to grow in a startup environment.
• Able to manage tasks independently and stay team-aligned.
• Basic grasp of personal finance.
• Bachelors in finance, business, or related field preferred.

What We Offer:

• Opportunity for freshers to kick off their career.
• A chance to shape a high-growth fintech with real impact.
• Open, collaborative culture where your ideas matter.
• Competitive pay, performance incentives, and ESOPs.
• Continuous learning and career development support.
• Be part of a game-changing solution for millions of Indian users.

Location: Gurgaon, Haryana

Position Type: Full Time