Aditya Birla Health Advisor

Company Description SBI Life Insurance Co. Ltd. is one of Indias most trusted life insurance companies, offering comprehensive Protection, Pension, Savings, and Health solutions to millions of families and group customers across the country. The company operates with a strong Customer-First mindset, focusing on efficient operations, ethical service standards, and a seamless claim settlement experience. With an extensive national presence through thousands of offices, agents, partners, and branches, SBI Life is committed to making insurance accessible to diverse communities. The organization invests in enhancing digital experiences for customers, distributors, and employees, while also providing a healthy, flexible work environment that supports personal and professional growth. SBI Life actively contributes to social causes in child education, healthcare, disaster relief, and environmental initiatives, and is listed on BSE and NSE with a robust financial foundation and significant assets under management.

Role Description This is a full-time, on-site Aditya Birla Health Advisor role based in Srinagar. The Health Advisor will guide customers on suitable health insurance and wellness solutions, helping them understand product benefits, coverage options, and long-term health planning aligned with SBI Lifes offerings. Day-to-day responsibilities include meeting prospective and existing customers, explaining policy features clearly, assisting with documentation and policy servicing, and coordinating with branch and operations teams to ensure smooth onboarding and support. The role involves conducting basic health and wellness awareness sessions, promoting preventive health measures, and encouraging customers to adopt healthier lifestyles. The Health Advisor is expected to maintain accurate records, meet assigned sales and service targets ethically, stay updated on product changes and regulatory guidelines, and represent SBI Lifes values in all customer interactions.

Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written communication, active listening, and the ability to explain health and insurance concepts in simple terms.
• Candidates should possess solid Customer Service skills, with a focus on empathy, responsiveness, relationship building, and handling queries or concerns in a professional manner.
• Candidates should possess Training and Health Promotion skills, such as conducting basic awareness sessions, educating customers on preventive care, and guiding them on available wellness programs.
• Candidates should possess Wellness-oriented skills, including an understanding of lifestyle-related health risks, interest in promoting healthy habits, and the ability to motivate customers to engage with wellness initiatives.
• Candidates should ideally have knowledge of health or life insurance products, basic sales and negotiation abilities, and familiarity with local communities in and around Srinagar.
• Candidates should have strong organizational and time management skills, comfort working with digital tools and basic computer applications, and the ability to collaborate with branch teams.
• A minimum of a higher secondary education is required; a bachelors degree in any discipline, particularly in