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Job Description
Company Description
Schoollog is a SAAS company based out of Jaipur which is currently serving 800+ schools and educational institutes through its ERP. Schoollog is capitalising on the vast distribution network it has created over these years and is helping schools with their other needs such as LMS, Assessment Platform, Identity cards, Face Biometric Devices, Tickers.
Role Description
This is a full-time on-site Customer Support Executive role located in Jaipur. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, and technical assistance to users on the Schoollog platform.
Qualifications
- Customer Support and Customer Service skills
- Experience in providing Online Support
- Technical Support skills
- Excellent communication and problem-solving abilities
- Ability to multitask and work effectively under pressure
- Knowledge of CRM systems and ticketing tools
- Previous experience in a similar role is a plus
- Bachelors degree in a relevant field
Skills
Customer SupportTechnical SupportCustomer SatisfactionCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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