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Job Description
- Define and execute the IT roadmap aligned with business objectives and growth plans.
- Build scalable technology systems to support business expansion, new locations, and international operations.
- Partner with leadership and business stakeholders to identify technology requirements and improvement opportunities.
- Establish IT policies, governance frameworks, budgets, and operational standards.
- Own the implementation, integration, and optimization of enterprise applications such as ERP, CRM, HRMS, finance, procurement, and supply chain systems.
- Ensure seamless integration and reliable data flow across business applications.
- Drive system standardization, workflow automation, and process digitization across functions.
- Evaluate and implement technology solutions based on business needs, scalability, and cost-effectiveness.
- Oversee IT infrastructure, cloud environments, networks, servers, end-user computing, and collaboration tools.
- Ensure reliable IT support for employees across offices and operational locations.
- Establish IT service management processes, helpdesk operations, and service-level agreements.
- Manage IT asset lifecycle, software licensing, access provisioning, and technology procurement.
- Establish and maintain information security policies, access controls, and data protection practices.
- Lead vulnerability management, security assessments, backup and recovery, and disaster recovery planning.
- Ensure appropriate controls for confidential business information, employee data, customer information, and research-related data.
- Coordinate security audits, compliance requirements, and risk mitigation initiatives.
- Identify opportunities to automate repetitive workflows and improve operational efficiency.
- Drive technology-led improvements across manufacturing coordination, sourcing, R&D, finance, HR, and commercial operations.
- Evaluate emerging technologies, including AI-enabled tools, analytics, and workflow automation, where they deliver measurable business value.
- Build dashboards and reporting capabilities to support data-driven decision-making.
- Manage IT budgets, technology procurement, software subscriptions, external service providers, and vendor relationships.
- Negotiate commercial terms and ensure effective utilization of technology investments.
- Establish clear vendor performance metrics, service expectations, and cost-control measures.
- Build and lead an effective IT team, including internal resources and external technology partners.
- Establish performance metrics, operational reviews, and continuous improvement practices.
- Work closely with leadership, Finance, HR, Procurement, R&D, Manufacturing Operations, and other business teams.
- Translate business challenges into practical technology solutions and drive implementation through completion.
- Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Approximately 10–15 years of relevant IT experience, with meaningful experience leading enterprise IT or digital transformation initiatives.
- Experience in a Head of IT, IT Director, IT Lead, or senior IT management role, depending on organizational scale.
- Strong exposure to enterprise applications, IT infrastructure, cloud platforms, cybersecurity, and business systems integration.
- Demonstrated experience implementing or optimizing ERP, CRM, HRMS, or other enterprise platforms.
- Experience managing IT budgets, vendors, service providers, and internal teams.
- Strong stakeholder management, problem-solving, and execution skills.
- Ability to operate in a fast-growing, dynamic environment and balance strategic planning with hands-on problem-solving.
Skills
IT Infra HeadIT HeadGoRCybersecurityComplianceCRMSupply ChainProcurementVendor ManagementStakeholder ManagementStrategic PlanningLeadershipTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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