Senior Deal Strategy & Operations Analyst

About Us

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at seismic.com.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Overview

We are seeking an experienced Deal Strategy leader to own the deal strategy operations and execution for our high-volume Commercial Segment. This role partners strategically with Sales and Customer Success leadership to drive efficient deal execution at scale, optimize processes, and enable sales teams to navigate complex commercial requirements with minimal friction.

The ideal candidate will have hands-on expertise with Salesforce and CPQ (Configure, Price, Quote), a deep understanding of the quote-to-close process, and a proven track record optimizing operations at scale. This individual will lead Commercial segment deal strategy—owning process design, team enablement, and continuous improvement. They'll operate as both a strategic advisor to Sales leadership and hands-on executor, identifying opportunities to streamline workflows, reduce friction, and build repeatable playbooks that accelerate deal velocity.

This role requires a strategic, process-oriented leader who can own high-volume operations, lead and mentor team members, drive continuous process improvement, and balance sales enablement with company controls. The ideal candidate combines strong analytical capabilities with operational excellence and the ability to influence and align Sales leadership around deal strategy priorities.

Who you are:

• 5+ years of experience in Deal Desk, Deal Strategy, Sales Operations, or similar roles, with at least 2+ years in a leadership capacity (team lead, manager, or senior IC with mentoring responsibilities).
• Advanced hands-on expertise with Salesforce, including custom configuration and workflow optimization.
• Expert-level hands-on experience with CPQ tools; demonstrated ability to optimize configurations and workflows for process improvement.
• Extensive experience designing and managing deal processes at scale; demonstrated ability to handle high volumes while maintaining quality and compliance.
• Proven track record establishing standards and processes for high-volume deal environments.
• Expert-level understanding of pricing strategies, discount models, and commercial term structuring.
• Demonstrated experience designing and optimizing approval processes; skilled at coordinating cross-functional teams.
• Deep expertise in the quote-to-close process and deal lifecycle; ability to identify efficiency opportunities.
• Extensive experience leading cross-functional partnerships and initiatives; ability to align multiple stakeholder groups.
• Advanced analytical skills with ability to analyze operational data, identify trends, and drive data-informed improvements.
• Exceptional attention to detail combined with strong project management and follow-through capabilities.
• Excellent communication and presentation skills; ability to influence and align leadership on priorities.
• Ability to manage complex, high-volume operations while maintaining strategic focus and team engagement.

What you'll be doing:

• Own the end-to-end deal strategy operations for the Commercial Segment; partner closely with Sales and Customer Success leadership to ensure efficient, scalable execution of high-volume deals from initial request through close.
• Lead the design, optimization, and continuous improvement of Commercial Segment workflows in Salesforce and CPQ; oversee quote creation, pricing logic, and approval processes to maximize efficiency and minimize manual touches.
• Establish and maintain Commercial Segment deal standards and policies; conduct quality assurance reviews and provide coaching to ensure consistent, compliant deal execution across the high-volume pipeline.
• Lead analysis of deal structures and commercial patterns; identify optimization opportunities and recommend process improvements that reduce friction, accelerate velocity, and improve profitability across the Commercial Segment.
• Build and maintain Commercial Segment pricing frameworks, discount models, and playbooks; enable Sales teams with tools, training, and guidance to navigate complex scenarios and make sound decisions with minimal escalation.
• Own the approval workflow design and SLA management for Commercial deals; drive continuous improvement in approval speed and efficiency while maintaining appropriate controls.
• Lead CPQ optimization initiatives; troubleshoot system and process issues; partner with Revenue Operations and IT to implement enhancements that improve Commercial deal execution.
• Lead cross-functional collaboration on Commercial deal strategy and process improvements; represent deal strategy priorities in partnership conversations with Finance, Revenue Operations, Product, and other functions.
• Establish and communicate clear escalation criteria for non-standard Commercial deals; ensure executive visibility and decision-making support when needed.
• Build a risk management framework for Commercial deals; train team members to identify risk flags early; escalate material issues to deal strategy leadership and sales management.
• Implement quality control processes for Commercial deals; conduct periodic audits to ensure data integrity and compliance; address systemic issues through process refinement.
• Establish deal monitoring and SLA frameworks for the Commercial Segment; track deal velocity metrics and identify bottlenecks; drive corrective action to maintain pipeline health.
• Lead Commercial Segment execution during high-volume periods; implement surge planning and team coordination to maintain quality and timelines; identify lasting solutions to recurring high-volume challenges.
• Systematically analyze deal data and process performance; identify patterns and opportunities for improvement; develop business cases and lead implementation of process enhancements.
• Own the development and maintenance of Commercial Segment playbooks, policies, training materials, and best practices; keep documentation current and relevant as business evolves.
• Lead strategic initiatives with Revenue Operations to enhance Salesforce, CPQ, and deal workflows; articulate Commercial Segment requirements and advocate for improvements that drive scale.
• Represent Commercial Segment deal strategy in cross-functional forums; advocate for Commercial-specific requirements in process and system discussions.
• Build and deliver training programs for Sales and Customer Success teams on Commercial deal processes, pricing, CPQ, and best practices; conduct regular enablement sessions.
• Partner with Sales leadership to establish deal strategy priorities for the Commercial Segment; align on process standards, escalation criteria, and success metrics.
• Analyze Commercial Segment deal trends, metrics, and performance; provide regular reporting to leadership on volume, velocity, pricing, and process metrics; identify data-driven improvement opportunities.
• Lead, mentor, and develop team members responsible for Commercial Segment deal execution; provide coaching, feedback, and career development guidance (if managing a team); or serve as a technical leader and subject matter expert to junior team members (if individual contributor).

Job Posting Footer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.