Chief Staff

About SELLABILITY:

Sellability is a real estate business accelerator and turnaround platform that partners exclusively with developers to drive strategy, sales, marketing infrastructure, cash flow, and profitability. We operate as a single-point operating system for our clients, demanding strong execution, process rigor, and cross-functional alignment internally.

Role Overview

The Chief of Staff (CoS) will act as the CEOs operating partner and execution arm, ensuring clarity, speed, discipline, and alignment across the organization. This is a high-trust, high-impact role with end-to-end ownership of cross-functional execution, CEO priority management, process and SOP excellence, technology enablement and automation, and leadership decision intelligence. The CoS will serve as the single point of contact (SPOC) for all CEO-driven initiatives and operate as the internal command center, seamlessly connecting Sales, Marketing, Business Development, HR, Finance, Operations, and Technology to drive consistent execution and outcomes.

Why Join Us?

• High-visibility role working closely with the CEO and senior leadership
• Opportunity to influence strategy, execution, and organizational priorities
• Clear growth path to a senior leadership role, with potential progression to VP level
• Competitive compensation with performance-linked incentives and ESOPs

Growth Path

• Year 1: Chief of Staff Founders Office
• Year 23: Head / VP Business Operations or Strategy & Ops
• Long-term: P&L ownership or leadership role in new verticals

Key Responsibilities:

. CEO Leverage & Strategic Execution

• Act as the CEOs thought partner and execution proxy
• Review, structure, and prioritize all information before it reaches the CEO
• Convert strategic direction into executable plans with clear ownership and timelines
• Ensure CEO decisions are executed without repeated follow-ups

. Business Systems & Platforms Ownership

• Own CRM strategy end-to-end (migration, white-label, acquisition, or build)
• Translate Sellability SOPs into:
• Mandatory workflows
• Stage gates
• Approval hierarchies
• Ensure systems enforce discipline, not just track activity

Tech Enablement & Automation

• Drive CRM discipline and optimisation
• Identify and implement automation opportunities across workflows
• Coordinate with internal teams and vendors on tool adoption and integration
• Leverage AI tools for reporting, analysis, and productivity

Integrations & Automation

• Own tech integrations across:
• CRM
• Marketing platforms
• Calling & WhatsApp
• Finance & ERP
• Design automation aligned to business outcomes
• Approve or reject automation to prevent complexity debt

Data, Reviews & Decision Infrastructure

• Define what leadership reviews look like:
• Metrics
• Dashboards
• Cadences
• Ensure a single source of truth
• Shift org from opinion-led to data-led decisions

Scale Readiness & New Initiatives

• Design systems that work at 2x, 5x, 10x scale
• Support launch of new offerings, products, and verticals
• Lead internal readiness for partnerships, M&A, or platform plays

SPOC & Cross-Functional Leadership

• Serve as central SPOC for all departments on CEO priorities
• Drive weekly/monthly leadership cadence (WBRs, MBRs, scorecards)
• Break silos and resolve inter-departmental dependencies independently
• Represent the CEO in internal forums when required

Process Design, SOPs & Operating Rhythm

• Design, document, and continuously refine SOPs across functions
• Build scalable operating frameworks for:
• Hiring & onboarding
• Sales & project execution
• Client servicing
• Performance management
• Audit processes periodically and eliminate inefficiencies

Selective Client & External Stakeholder Support

• Participate in strategic client discussions when required
• Track commitments, risks, and delivery alignment
• Act as a continuity anchor between internal teams and external stakeholders

Required Skills & Competencies

• 10-15 years of experience in consulting, strategy, operations, or cross-functional roles, with strong exposure to data analysis, executive coordination, and execution of organization-wide initiatives.
• MBA from a Tier-1 business school with strong analytical and leadership foundations.
• Leads across functions while managing multiple priorities
• Demonstrates strong ownership and end-to-end accountability
• Communicates with clarity and executive presence
• Learns fast and adapts effectively in high-growth environments

Tools & Systems (Must-Have)

• CRM: Zoho / Salesforce / HubSpot
• Project Management: Notion / ClickUp / Asana
• Dashboards: Advanced Excel + Power BI
• Documentation: Notion / Google Workspace
• AI tools: ChatGPT and automation-first mindset

Preferred Background

• Consulting background with exposure to strategy, operations, or transformation projects
• Experience in operations, or cross-functional roles
• Prior experience in building and managing teams
• Exposure to high-growth or fast-paced organizations is a plus