Service Engineer - Nagaland

Company Description SFRI India Medical Diagnostics has been a key player in the in-vitro diagnostics (IVD) industry since 1977, with a strong focus on hematology, biochemistry, and immunology. The company is dedicated to improving healthcare outcomes through reliable, cutting-edge diagnostic solutions that support precise and timely patient care. Backed by over four decades of experience and continuous investment in research and development, SFRI India ensures its products meet high international quality standards. Its advanced analyzers and reagents are trusted by healthcare professionals across India for accuracy, efficiency, and early disease detection.

Role Description The Service Engineer – Nagaland role is a full-time, on-site position based in Imphal. The Service Engineer will be responsible for installing, maintaining, and repairing diagnostic equipment, ensuring optimal performance and minimal downtime. Daily activities include performing routine and preventive maintenance, diagnosing technical issues, and providing timely field service support to customers. The role involves on-site technical support, documenting service activities, training users on proper equipment operation, and coordinating with internal teams to resolve complex issues and improve service quality.

Qualifications

• Strong troubleshooting and diagnostic skills for medical diagnostic equipment.
• Hands-on experience in field service and on-site customer support.
• Proficiency in technical support, including remote and in-person assistance.
• Knowledge of maintenance and repair procedures for electronic or biomedical devices.
• Effective communication skills to interact with healthcare professionals and internal teams.
• Diploma or degree in Biomedical Engineering, Electronics, Instrumentation, or a related technical field.
• Ability to travel within Nagaland and nearby regions as required for service visits.
• Prior experience in medical diagnostics or healthcare technology service roles is an advantage.
• Basic knowledge of safety standards and regulatory requirements relevant to diagnostic equipment.