Customer Service Executive (Textile)

Department Icon Operations Maintenance & Support
Posted: 1 year ago
3-7 years
Chennai
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • Senior Executive-Customer Service
  • Location: Chennai
  • Exp: 3-7 Years
  • SGS India

Qualifications:

Degree in Textiles / MBA in Marketing or Diploma in Textiles / Handloom Technology

Desirable: Experienced in Textile Industry

Specialization: Knowledge on Textile testing / Sales/Customer Service management.

  • Follow up with target clients & bring the new business.
  • Prepare a market segmentation after studying the market scenario and potential keeping in mind the Existing clients with whom business being shared by other competitors, lost clients, new clients
  • Regular visits to the Client and develop partnership building between two organization by giving value addition say Technical advice, helping data collection, providing new updates on technology.
  • Preparing sales monitoring reports and contact details along with the defined time frame
  • To keep track with FARMER (KAM) on general performance of new hunt (client) he has brought in the lab. Watch the competitor Activity.

Technical:

  • Technical knowledge about the Textile products testing.
  • Superficial knowledge on textile manufacture fiber to garment.
  • Exposure to international testing methods.
  • Skills on handling customers.
  • Working along with team.
  • Responsible and Honest.

Skills

Textile TestingCustomer ServiceTextileSalesSoftware TestingService ManagementCustomer ServiceCustomer Service Management

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About Company

SGS is the world's leading inspection, verification, testing and certification company, recognized as the global benchmark for quality and integrity.

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