Shadowfax - Manager - Process Excellence - Distribution Center Operations

• Centrally drive process audits for operational processes at all DC sites and corrective measures to achieve the benchmarks. Coach the site teams to continuously raise the bar on process excellence.

• Coach the operations team for self audits and drum-beat adherence

• Work with operations team for adherence of operational SOPs via gap analysis

• Designing of stable process SOPs for DC operations

• Design frameworks to undertake data analysis to deep dive the process gaps linked to operational misses

• Lead the central team in rollout of new initiatives and products at sites for process improvements and reapplications

• Develop a culture of loss elimination at sites and coach site teams to lead specific loss elimination projects. Coach the teams on loss elimination tools

Experience:

• Total Experience : 5 to 10 years, 2+ years of post MBA OR 5+ years of post B.Tech experience in an Operations/ Audit/ Quality/ Service Excellence role in a Logistics or supply chain organisation

- Has managed a 10+ member team

• Strong data analysis and problem-solving capabilities, Proficiency in Excel is a must

• Experience of executing things on ground is a must

• Good stakeholder management skills

• Good written and verbal communication skills for articulation of issues, solutions and collaborating with stakeholders at all levels - Proficient in Word, PowerPoint

• Candidates with work experience in Ecommerce logistics operations preferred