Masters' Union - Lead - Performance Management

About MASTERS UNION:

Founded in 2020, Masters Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the worlds top business schools and multidisciplinary universities over the next two decades.

Today, Masters Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaons premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building. Masters Unions flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the countrys strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

ABOUT THE ROLE:

Masters' Union is looking for a dynamic and experienced professional to lead our Performance Management System (PMS) function. This role will be responsible for owning the end-to-end performance management cycle from goal-setting and mid-year reviews to final appraisals and calibration ensuring a fair, transparent, and growth-oriented performance culture across the organization.

• Location: Udyog Vihar Ph 2 - Gurugram (Haryana)
• Department: Central Functions
• Experience: 8-12 Years
• Employment Type: Full-time | On site

KEY RESPONSIBILITIES:

• Design, implement, and own the complete PMS cycle goal setting, mid-year checkins, self-appraisals, manager reviews, calibration, and final ratings.
• Partner with leadership and HR business partners to align performance metrics with organizational goals.
• Drive timely execution of each stage of the review cycle, ensuring adherence to timelines.
• Build and refine performance frameworks, rating scales, and competency models suited to a fast-growing organization.
• Facilitate calibration sessions to ensure consistency and fairness across teams.
• Analyze performance data to identify trends, flag risks (attrition, underperformance), and generate actionable insights for leadership.
• Ensure clear communication and training for managers and employees on the PMS process.
• Continuously improve the PMS process based on feedback and evolving business needs.

REQUIRED QUALIFICATIONS:

• Education: Tier 1 or Tier 2 institute graduate (mandatory).
• Minimum 2 years of hands-on experience managing the complete PMS cycle in an organization not just supporting or coordinating parts of it, but having owned the process end-to-end.
• Strong understanding of performance management frameworks, KRAs/KPIs, and calibration processes.
• Excellent stakeholder management and communication skills, with the ability to work closely with leadership and cross-functional teams.
• Data-driven mindset with strong analytical and Excel/PowerPoint skills.
• High ownership, attention to detail, and ability to manage multiple stakeholders under tight timelines.
• Prior experience in a high-growth startup or fast-paced environment.