Assistant Operations Manager

• Ensuring compliance as per security and transport policy
• Assuring no incidence of breach by security
• Staff duty allocation and optimum utilization of manpower
• Deployment of drivers in the most effective manner
• Getting assurance about the preventive maintenance of vehicles used by the hospital
• Implementing cost control for security and transport
• Resolving issues related to drivers if required.
• Assuring proper disposal of segregated biomedical wastes
• Handling all housekeeping vendors and their timely renewals
• Coordinating for outsourced manpower and their payments
• Rationalizing deployment of attendant and housekeeping staff
• Checking of payments processed for outsourced staff
• Monitoring the hygiene of F & B manpower
• Checking the registers maintained related to linen
• Checking proper circulation of hygienic and clean linen
• Thorough checking of contract bills and their timely payment
• Taking note of issues and providing ways for improvising
• Keeping a check on the count of waste linen every month
• Monitoring the timely sending and receiving process for laundry of linen
• Monitoring the maintenance and working for all machinery and plant like RO, softening system, AC, water treatment etc.
• Ensuring preventive maintenance of all the plants and machines.
• Ensuring the cleanliness of all panels, generators, plants from time to time
• Keeping a check on the necessary certifications required for electrical and engineering maintenance
• Providing ways in which cost and power can be optimized
• Taking note about progress for on-going projects and renovations
• Approval of PR raised based on cost analytical knowledge
• Monitoring the work done by staff and improvising as per need
• Monitoring the time taken for upliftment of any breakdown and suggesting ways for its reduction
• Arranging team meetings from time to time for discussion regarding complaints, queries or internal issues
• Ensuring proper allocation of outsourced manpower
• Rationalize cost of outsourced manpower
• Ensuring cleanliness of the hospital premises.
• Randomly checking of cleanliness
• Taking note of existing problems and getting them resolved at the earliest
• To attend complaints from patients, PRO, officials etc. and coordinating with the maintenance team for redressal.
• Observing and providing ways in which the consumption of power can be optimized
• To ensure procurement, maintenance and renewal of all statutory documents related to general administration
• To ensure safety and security of hospital premises
• Verification of bills from vendors and their timely recovery
• To ensure adequate availability of staff on regular and emergency problems
• To meet staff members and suggest better operational methodology
• Handling customer grievances and resolving them on timely basis

Monitoring customer feedback and regular patient rounds