Senior Data Scientist - Customer Experience Analytics

• Position: Senior Data Scientist - Customer Experience Analytics
• Location: Bangalore
• Experience: 5+ years
• :

We are looking for a highly skilled Senior Data Scientist to join our Customer Experience Analytics team. The ideal candidate will have a strong background in NLP, machine learning, and feature engineering, with a passion for transforming data into actionable insights to enhance customer experiences.

Key Responsibilities:

• Collaborate with teams to analyze user behavior and extract actionable insights.
• Develop predictive models and improve machine learning algorithms.
• Apply NLP and statistical techniques to solve complex business problems.
• Design and execute controlled experiments to evaluate strategies.
• Translate data insights into value-driven recommendations for leadership.
• Deliver end-to-end data science solutions.
• Support development of Generative AI applications focused on customer experience.

Requirements:

• Bachelor's or Master's degree in Computer Science, Statistics, or a related field.
• Minimum 5 years of experience in data science, including NLP and machine learning.
• Strong skills in Python, data manipulation, modeling, and experimentation.
• Experience with large datasets and distributed computing is an advantage.
• Clear communication and ability to work cross-functionally.

Perks:

• Competitive compensation
• Hybrid work model
• Learning and development opportunities
• Health and wellness benefits