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Job Description
Job Summary & Purpose
Sharaf DG team is looking for a bright, customer obsessed, driven, and creative candidate to join our team. A Reseller Account Manager will focus on selection expansion of all categories, managing brand relationships, driving both topline and bottom-line and establishing operational hygiene. The incumbent will be have end-to-end ownership of the business, and will be responsible for delivering growth as well as profitability.
You will interface internally across functions will be responsible for all aspects of the vendor's business with Sharaf DG. You will engage directly with vendor to optimize the product line for the respective category. You will utilize a wide range of skills and work across major functional areas such as merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance and create key strategic vendor partners. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
You will conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the product transactions, brand awareness, customer conversion, and revenue. Also you will look into strategic and operational aspects of their business with Sharaf DG, root cause analysis of issues and opportunities affecting the vendor's business.
Key Performance Areas (KPAs) & Principal Accountabilities:
- Develop a short-term and long-term plan for growth and report to Senior Management on a regular basis on the state of key topline and bottom-line metrics and risk factors.
- Building the Market Place Business strategy and execution plan
- Selection expansion within portfolio, new brand onboarding, Identify selection gaps and address through business development; oversee onboarding process end-to-end
- Will drive Market Share of the respective categories and ensure market leaders are on-boarded
- Identification and Development of relationships with key brand and vendors
- Process development, operational planning to support forecasting and new launches
- Partnering closely with cross functional teams including the Other Hardline category teams, marketing, legal, finance, to deliver on goals.
- Own the P & L of the complete business vertical, Complete end to end ownership of driving portfolio AOP revenue achievement profitably
- Invent and drive continuous process improvement and automation across our systems to allow us to scale a fast growing business.
- Weekly and monthly tracking of category metrics to monitor goals and diving deep where needed to drive continuous improvement.
- Establish operational hygiene by setting up cross functional SOPs, ensuring adherence to same
- Close monetization targets for marketing investments with brands
Qualitative Requirements
Experience
(Yrs & Field) 10 years + in Category Management / Retail Operations in Retail Industry preferably in Electronics industry
- Demonstrated ability to manage multiple projects - prioritization, planning and task delegation
- Ability to think and react in a high-energy, fast paced environment
- Ability to use hard data and metrics to make and support decisions. High proficiency with Excel
- Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams
Educational Qualification : Post Graduate
- Professional Certifications : MBA in Sales and Marketing is desirable
- Skills & Abilities:
- Strong Planning and Organizing Skills, Analytical and Problem Solving Skills, Communication Skills, Negotiation & Presentation Skills
Skills
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