Sales Coordinator

Job Responsibilities

• Coordinate daily sales operations and support the credit card sales team to achieve monthly targets.
• Track and monitor sales performance, leads, and application status to ensure timely follow-ups.
• Assist in preparing sales reports, MIS, and dashboards for management review.
• Liaise with internal departments (Operations, Risk, Compliance, etc.) for smooth processing of credit card applications.
• Ensure all submitted applications meet documentation and compliance requirements.
• Handle incoming customer and sales queries and provide timely resolutions.
• Support in planning and organizing sales campaigns, kiosk activities, and promotional events.
• Maintain and update customer and sales databases accurately.
• Coordinate onboarding, training, and scheduling of sales staff when required.
• Follow up with sales executives to ensure pipeline conversion and productivity.

• Bachelor's degree or equivalent qualification.
• Minimum 1–3 years of experience in sales coordination, preferably in the banking or financial services sector.
• Strong knowledge of credit card products, features, and application processes.
• Proficient in MS Office (Excel, PowerPoint, Outlook) and CRM systems.
• Excellent communication and coordination skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and a proactive approach to problem-solving.