Customer Support Associate

HI ALL,

Greetings !!

• Hope everything is fine at your end.
• We have an urgent opening for Customer Support Associate at our client.
• Experience 06Months - 1Years
• Location: Hyderabad
• Position: Fulltime
• Notice period: Immediate to 15Days
• Mode of work: Work from office
• Education: B.Com,B.sc,BBM,BBA,BA

:

• Handle customer interactions through international voice
• Address customer inquiries, concerns, and complaints in a timely and professional manner
• Ensure high-quality service delivery and maintain customer satisfaction
• Follow communication scripts, process guidelines, and compliance standards
• Accurately document customer interactions and update systems
• Escalate complex issues to the appropriate internal teams when required

Eligibility Criteria

• experience in an International Voice or Chat Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and customer-handling skills
• Basic computer knowledge and multitasking ability
• Willingness to work in rotational/night shifts