Customer Service Executive

Hiring Alert | Customer Service Executive | Hyderabad

Greetings from Shining Stars ITPL!

Disclaimer: Shining Stars does not charge any amount from candidates in return for jobs.

We are hiring Customer Service Executives for both Domestic and International Processes at our Hyderabad location.

Job Location: Hyderabad

1. Domestic Customer Service Process

• Salary: 15,000 - 20,000 In-Hand (Salary depends on the experience)
• Qualification: Graduation Mandatory
• Experience: Freshers & Experienced
• Language: Fluent Hindi & English (Mandatory to be fluent in Hindi)
• Working Days: 6 Days
• Shifts: Rotational

Key Responsibilities:

• Handle customer calls and resolve queries.
• Understand customer concerns and provide suitable solutions.
• Maintain professional communication and service quality.
• Follow company guidelines and ensure customer satisfaction.

2. International Customer Service Process

• Salary: 3 LPA - 3.8 LPA (Salary depends on the experience)
• Qualification: Graduate / Undergraduate
• Experience: Freshers & Experienced
• Language: Excellent English Communication Mandatory
• Working Days: As per process requirements
• Shifts: Rotational

Key Responsibilities:

• Handle international customer queries through voice support.
• Provide effective solutions and maintain customer satisfaction.
• Communicate confidently and professionally in English.
• Follow process guidelines and quality standards.

Candidate Requirements

• Good communication and interpersonal skills.
• Strong listening and problem-solving abilities.
• Customer-focused approach and positive attitude.
• Flexibility to work in rotational shifts.

Interested candidates can apply now and explore exciting career opportunities with us!

Contact: 7526057311 (Hanshika Sinha)

Thanks & Regards,

Shining Stars ITPL

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