Customer Support Executive | Bengaluru

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GREETINGS FROM SHINING START ITPL!!!!

We are hiring For Customer Support Executive in Bengaluru Locations.

Industry: BPO / Customer Service / Blended Process

Experience: 0 - 2 Years (Freshers can apply)

Salary: 17K - 25K IN HAND

Working Days: 6 Days

Shift Type: Rotational Shifts

Qualification: UG/GRAD can apply

Languages Known: English & Hindi (Proficiency in both is required)

Employment Type: Full-time

Work Mode: Work from Office

Job Summary

We are hiring Customer Support Executives for BPO in Bengaluru. This opportunity is suitable for freshers and candidates with up to 2 years of experience who are interested in building a career in customer service and customer support.

The selected candidates will assist customers with their queries, provide accurate information, and help resolve customer concerns in a professional and timely manner.

Key Responsibilities

• Handle customer queries and provide appropriate assistance.
• Communicate with customers professionally and understand their concerns.
• Provide accurate information and support as per company processes.
• Assist with query resolution and follow up on pending issues, wherever required.
• Maintain accurate customer interaction records, where applicable.
• Follow established service quality standards and operating procedures.

Required Skills

• Good communication and interpersonal skills.
• Customer-oriented attitude and willingness to help.
• Basic problem-solving and listening skills.
• Ability to understand customer queries and respond appropriately.
• Willingness to learn and work in a team-oriented environment.

Interested candidates can apply through this post or can connect on the below mentioned number.

HR VANSHIKA - 7275337755