Customer Support Executive

HELLO JOB SEEKERS!!!!

GREETINGS FROM SHINING START ITPL!!!!

We are hiring For Customer Support Executive in Noida & Lucknow Locations.

Industry: BPO / Customer Service

Experience: 0 - 3 Years (Freshers can apply)

Employment Type: Full-time

Work Mode: Work from Office

Job Locations, Salary & Shift Details

1. Noida

• Salary: 13K - 30K IN HAND
• Working Days: 6 Days
• Shift Type: Rotational Shifts
• Work Mode: Work from Office

2. Lucknow

• Salary: 13K - 25K IN HAND
• Working Days: 6 Days
• Shift Type: Rotational Shifts
• Work Mode: Work from Office

Job Summary

We are hiring Customer Support Executives for our BPO operations in Noida and Lucknow. This opportunity is suitable for freshers and candidates with up to 3 years of experience who are interested in building a career in customer service and customer support.

The selected candidates will assist customers with their queries, provide accurate information, and help resolve customer concerns in a professional and timely manner.

Key Responsibilities

• Handle customer queries and provide appropriate assistance.
• Communicate with customers professionally and understand their concerns.
• Provide accurate information and support as per company processes.
• Assist with query resolution and follow up on pending issues, wherever required.
• Maintain accurate customer interaction records, where applicable.
• Follow established service quality standards and operating procedures.

Required Skills

• Good communication and interpersonal skills.
• Customer-oriented attitude and willingness to help.
• Basic problem-solving and listening skills.
• Ability to understand customer queries and respond appropriately.
• Willingness to learn and work in a team-oriented environment.

Interested candidates can apply through this post or can connect on the below mentioned number.

HR VANSHIKA - 7275337755