Customer Support Executive

Hi Job-Seekers!!!

Greetings from Shining stars ITPL!!!

Note-Shiningstars ITPL does not charge any amount for any other job opportunites.

Hiring Customer Service Executive (Voice & Non-Voice) | Noida Location |

Position :Customer Service Executive

Eligibility:Any Undergraduate /Fresher/Exp/Graduate can apply

Salary: 2 LPA TO 3.5 LPA

Work Requirements

• Excellent communication skills
• Strong customer-handling ability
• Willingness to work in rotational shifts
• 6 days working with rotational weekly off
• Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

• Respond to customer queries through phone, email, chat, and social platforms
• Assist customers with product/service information, troubleshooting, and navigation
• Manage customer concerns with empathy and professionalism
• Aim for first-contact resolution to enhance customer satisfaction
• Identify opportunities to upsell or cross-sell relevant services
• Suggest process improvements and contribute to overall customer experience

How to Apply for interview alignment or queries, please contact:Sneha-9559898365

Thanks & Regards ,

Sneha Gupta

HR Executive

Shining stars ITPL

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