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AI summary of this job
Beta Read in 10 secondsA Customer Support Executive role at Shining Stars Institution & travels in Remote for people with 0–5 years of experience. You'll handle customer queries and complaints through calls, emails, and chats, provide accurate information and timely solutions, and maintain customer records and update interactions in the CRM system.
- Work from office
- 0–5 years
What you'll do
- Handle customer queries and complaints through calls
- Provide accurate information and timely solutions
- Maintain customer records in CRM
Good fit if you
- Have i5 or ryzen 5 Processor
- Have headset and wi-fi speed
- Have battery backup
AI-generated from the job description. Check the full description before you apply.
Job Description
Hi Jobseekers,
We are hiring for Permanent Work From Home!
Profile: Customer Support Executive!
Salary: 17k ctc+ Quarterly bonus
Any UG/Graduate/Fresher can apply
Working Days: 6 days working
Shifts: Rotational Shifts
Week off: Rotational Offs
Requirements
- i5 or ryzen 5 Processor & Above
- Headset
- Wi-fi speed 50mbps
- Battery backup
Roles and Responsibilities:
- Handle customer queries and complaints through calls, emails, and chats.
- Provide accurate information and timely solutions to customer issues.
- Maintain customer records and update interactions in the CRM system.
- Coordinate with internal teams to resolve complex customer concerns.
- Follow up with customers to ensure complete issue resolution and satisfaction.
- Maintain professional communication and meet customer service targets
Note: References would be appreciated!
Interested candidate can directly apply here!
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Skills
HiringVoice ProcessVoiceBPORemoteDomestic BPOBpo VoiceProcessCustomer SupportCustomer ServiceBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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