Customer Service Executive II International Voice Process II US & UK

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-6 years
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time
Closes 28 Dec 2026

Posted: 2 weeks ago
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Job Description

Hiring: Customer Service Executives International Voice Process (US & UK)


Work Location: Vikhroli, Mumbai & Airoli, Navi Mumbai

Work Mode: Work from Office (WFO)

Experience: 1 6 years of International BPO experience.

Qualification: HSC / Graduate

Employment Type: Full-Time

Opening 1: Customer Service Executive US Voice Process

Location: Vikhroli, Mumbai

Eligibility Criteria

  • 1– 6years of International BPO experience.
  • Excellent English communication skills.
  • HSC / Graduate candidates can apply.
  • Previous employment and supporting documents must be complete and verifiable.
  • Comfortable working from the office and in rotational shifts.

Shift & Work Schedule

  • 247 rotational shifts; any 10-hour shift.
  • 5 working days and 2 rotational week-offs.

Additional Benefit

  • Joining bonus of 75,000 for eligible candidates, subject to company terms and verification.

Opening 2: Customer Service Executive – UK Voice Process

Location: Airoli, Navi Mumbai

Eligibility Criteria

  • 1–3 years of BPO experience.
  • Excellent English communication skills.
  • Versant score of 58+ is mandatory.
  • HSC / Graduate candidates can apply.
  • Previous employment and supporting documents must be complete and verifiable.
  • Comfortable working from the office and in rotational shifts.

Shift & Work Schedule

  • Shifts start from 1:30 PM onwards, with rotational shifts.
  • 5 working days and 2 rotational week-offs.

Mandatory Employment Documents & Background Verification

  • Complete employment documents for the last 2 companies are mandatory.
  • Candidates must have the required joining and exit documents from their previous employers.
  • UAN and PF employment history verification is mandatory.
  • Employment history and submitted documents must be genuine, complete and verifiable.
  • Candidates must be able to provide the required documents during the verification process.
  • Incomplete or unverifiable employment records may lead to rejection.

Important Information

  • Both positions are Work From Office only.
  • Candidates must be comfortable with rotational shifts and rotational week-offs.
  • Salary and hike depend on experience, communication skills, last-drawn salary and eligibility.
  • The 75,000 joining bonus is applicable only to eligible US Voice Process candidates.
  • Versant 58+ is mandatory only for the UK Voice Process.
  • Final selection is subject to the employer's interview and document verification process.

How to Apply Interested candidates can share their updated CV on WhatsApp. Contact Person: Dimple WhatsApp: 9967194186


WhatsApp your CV to book your interview slot!

Skills

VoiceInboundCommunication SkillsInternational BPOOutbound CallingInternational Voice ProcessCustomer HandlingBPOCustomer ServiceInternational Voice ProcessBpoVoice Process

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