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Job Description
Company Description Shriram Life Insurance focuses on providing affordable, high-quality insurance solutions designed for the needs of the average customer in India. The organization is driven by a strong customer-centric approach and uses technology-led innovation through digital platforms such as ShriMithra, Astra, ShriA, and the Smart Suraksha Card to deliver seamless service. It has a significant presence across both rural and urban markets, with a substantial portion of its business originating from rural areas to ensure broader financial inclusion. Built on decades of trust, integrity, and operational efficiency, Shriram Life Insurance emphasizes strong core values and long-term financial security for its customers.
Role Description The FLM (Front Line Manager) will be responsible for managing and guiding a team of insurance advisors to achieve sales and customer service targets. This full-time, on-site role based in Chennai includes planning and executing sales activities, monitoring performance, and ensuring compliance with company policies and regulatory requirements. The FLM will support advisors with training, mentoring, and field visits, and will help them build and maintain strong customer relationships. The role also involves preparing reports, analyzing business performance, coordinating with internal departments, and contributing to local marketing and outreach initiatives.
Qualifications
- Strong sales and business development skills, including target achievement, pipeline management, and customer relationship building.
- Team leadership and people management capabilities, with experience in coaching, mentoring, and performance monitoring.
- Basic proficiency in using digital tools and CRM or sales tracking systems; comfort with mobile and web-based applications.
- Solid understanding of insurance or financial products, with the ability to explain solutions clearly to customers.
- Effective communication and interpersonal skills, with the ability to engage diverse customer segments in urban and rural markets.
- Ability to work on-site in Chennai, conduct field visits, and adapt to a dynamic, target-driven environment.
- Bachelors degree in any discipline; prior experience in life insurance, banking, or financial services is an advantage.
- High level of integrity, customer-centric mindset, and adherence to regulatory and company compliance standards.
Skills
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About Company
""The Shriram Life Insurance Company was founded with the objective of reaching out to the “common man” with products and services that would be helpful to him as he sets out on the path to “prosperity”. Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.""
The Shriram Life insurance company works with the purpose - To bring every family in the Indian society, especially the segment most vulnerable to the financial impacts of the loss of a breadwinner, into the safety net of Life Insurance.
Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.
The Shriram Group is one of the largest and well-respected financial services conglomerates in India. The Group's main line of activities in financial services includes chit fund, truck financing, consumer durable financing, stock broking, insurance broking, and life insurance. The Group has a customer base of 30 lacs chit subscribers and investors and operates through a network of 630 offices all over the country. The Group has the largest agency force in the private sector consisting of more than 75,000 loyal and dedicated agents.
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