Event Client Servicing Executive

Job description

Job Summary:

We are seeking a proactive and detail-oriented Client Servicing Executive with 2-5 years of experience to manage client relationships, ensure smooth project execution, and act as the primary point of contact between clients and internal teams.

• Key Responsibilities:
• Serve as the main liaison between clients and the event production team to ensure client needs and expectations are met.
• Manage multiple client accounts, building and nurturing long-term relationships.
• Coordinate with creative, logistics, and operations teams to ensure timely delivery of event requirements.
• Understand client briefs and translate them into actionable plans.
• Prepare and present event proposals, budgets, and progress reports to clients.
• Handle client feedback, resolve issues promptly, and ensure client satisfaction.
• Monitor project timelines and ensure all milestones are achieved.
• Support post-event follow-ups, including feedback collection and reporting.
• Maintain accurate records of client interactions and project details in CRM systems.
• Requirements:
• 2-5 years of experience in client servicing, account management, or project coordination, preferably in the event management or hospitality industry.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to work under pressure and meet deadlines.
• Detail-oriented with a proactive problem-solving approach.
• Familiarity with event planning processes and client relationship management.
• Proficient in MS Office and CRM tools.
• Bachelors degree in Business, Marketing, Communications, or related field preferred.
• What We Offer:
• Opportunity to work with a creative and passionate team.
• Exposure to diverse events and clients.
• Growth and learning opportunities in a dynamic environment.
• To Apply:
• Send your resume and a short note click the link and apply : https://forms.gle/KepfLZc4LG2m5Jmt7
• Contact :
• Ms. Madhura | Human Resources | +91 98457 29001 | [HIDDEN TEXT]